AI wardrobe design inside your wardrobe configurator

Closetforge is a white-label 3D wardrobe configurator and quoting software for fitted-wardrobe makers and joinery workshops, and the AI wardrobe designer is the part of it that lets a homeowner design by talking. Instead of learning a wizard, the customer describes what they want, or shows a photo of the space, and the configurator on your website turns that into a wardrobe they can see, change and send to you as a quote request.

This page explains what the designer does, how it stays inside your workshop's rules, what you control, and where it stops.

How a customer uses it

The designer sits beside the 3D view on your site. A customer opens it and writes in their own words: "a sliding wardrobe for the alcove, about two and a half metres wide, with drawers on the left and a long hanging rail". They can also attach a picture, such as a photo of the empty alcove, a snapshot of a wardrobe they liked, or a rough sketch on paper.

The assistant reads the message and the picture together and replies in plain language. In the same reply it changes the design, and the 3D view updates while the customer watches. If the customer says "make the doors white" or "add a shoe rack under the shirts", the next reply does exactly that. They can keep going in conversation, switch to the step-by-step wizard at any time, and come back to the chat. Both edit the same design, so nothing is lost when they change how they work.

The assistant answers in the language your site is shown in, so a customer on the English version of your site gets English replies.

What the assistant proposes

A reply is more than a sentence. Each one can carry several things at once:

• Changes to the design. Width, height and depth, how the inside is divided, shelves, drawers, hanging rails, shoe racks, mirrors, lighting, door type, handles and decors.
• Questions. When a request leaves something open, such as the ceiling height or whether the doors should slide or swing, the assistant asks instead of guessing.
• Alternatives. When there is more than one sensible answer, it offers options the customer can pick with one tap, such as two drawers with a tall shelf or four shallow drawers.
• Material suggestions. It recommends decors from the boards your workshop actually offers, and shows them on the wardrobe so the customer can compare.

A room can hold more than one wardrobe. A customer planning a walk-in or a bedroom wall can ask for two or three units, and the assistant can lay them out along the walls of the room, so the customer sees the whole plan rather than one cabinet at a time.

If the customer writes an email address or a phone number in the chat, the configurator remembers it and fills it in on the enquiry form later, so they do not type it twice. It is kept with the design for you and is never shown publicly.

How the engine keeps it buildable

The assistant does not draw anything itself. It proposes structured changes, and the same design engine that runs the wizard applies them on the server. That engine holds your workshop's rules: minimum and maximum sizes, how much hanging space a rail needs, which components fit in which space, where a door can go and where it cannot.

So when a customer asks for something that cannot be built, such as a drawer in a space too narrow for its runners, the engine refuses that one change and says why, in a sentence the customer can read, naming what would work instead. The assistant passes that on rather than pretending the change happened. If its reply ever claims a change the engine did not make, the platform corrects the reply before the customer reads it.

This is why the design a customer finishes in chat is the same kind of design they could have made in the wizard. Your cut list, hardware list and quote are worked out from it in the same way, and nothing the assistant says can put a part on the quote that the design does not contain.

What your workshop controls

You decide what the assistant may offer, because it reads the same settings as the rest of your site.

• What you build. If your workshop does not make corner wardrobes, or does not fit a particular component, you switch that off once and the assistant stops offering it. The wizard follows the same setting.
• Which boards you offer. A decor you have hidden from the picker is never suggested. Suggestions come from your own catalogue.
• Prices. The assistant never invents a price. If your site shows live prices, it can state the price the engine has worked out. If it does not, it points the customer to the quote button. Prices are always calculated by the platform, never by the chat.
• On or off. The assistant can be switched off for your site. The wizard and the 3D view keep working without it.
• The monthly allowance. Each plan includes a monthly allowance of AI messages. See the pricing page for the monthly allowance per plan.

When a customer sends the design as a quote request, it goes through the same steps as any other: they confirm their phone number, the platform prices the design, and you approve every quote before it goes out, unless you switch on automatic sending.

For your own work: photos of finished jobs

The same family of tools helps the workshop side. In your admin you can upload photos of a wardrobe you have fitted, and the platform drafts a project page for your portfolio: a title, a short description of the job and captions for the photos. Every draft is marked as a draft. Nothing is published until you read it and publish it yourself, and you can rewrite any of it first.

Portfolio pages matter because they are what a homeowner nearby finds when they search for fitted wardrobes in your area. The local SEO feature page explains how your site presents them to search engines.

What it does not do

It is not magic, and it is not a general chatbot.

• It does not design kitchens, bathrooms, doors or other furniture. Closetforge is for wardrobes only, by decision, and the assistant declines anything else politely.
• It does not go past your rules. It cannot offer a shape, a component or a board your workshop has not switched on, and it cannot make the engine accept a design the engine refuses.
• It does not set or promise prices. Any figure a customer sees comes from your pricing settings through the platform. A money amount the assistant writes on its own is removed.
• It does not replace your survey. A photo helps it start, but it can misread a picture, and measurements from a photo are estimates. Your own visit or the customer's measurements still decide what is made.
• It does not send quotes by itself. It helps a customer finish a design. The quote request is a separate step the customer takes, and you stay in charge of what goes out.
• It does not speak every language. It answers in the languages your site is offered in.

Try it before you decide

The quickest way to judge the designer is to use it. Open the live demo, type what you would expect a customer to type, attach a photo if you have one, and watch the wardrobe change. Then book a call and we will go through how it would work with your own boards, your rules and your prices. You can also read how it works for the full journey from a customer's first visit to the quote on your desk.